Terms of Service for Drop N Fresh

1. Acceptance of Terms

By accessing or using Drop N Fresh, you agree to these Terms of Service. If you do not agree, do not use the services.

2. Services

Drop N Fresh provides a platform that facilitates scheduling, coordination, communication, and related support for laundry and dry-cleaning pickup and delivery services. Service availability may vary by location, operating hours, and partner capacity.

3. User Accounts

You may need to create an account to use certain services. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate and current information.

4. Orders and Fulfillment

Orders are subject to acceptance, service area coverage, scheduling constraints, and item eligibility. Estimated pickup, processing, and delivery times are not guaranteed. Certain garments or items may require special handling, may be delayed, or may be declined.

5. Pricing and Payments

Prices, fees, surcharges, taxes, delivery fees, and promotional offers may change at any time. By placing an order, you authorize the applicable charges associated with the requested services.

6. Cancellations and Refunds

Cancellation and refund eligibility may depend on the order stage, service status, and whether fulfillment work has already begun. Approved refunds may be issued to the original payment method where applicable.

7. Prohibited Use

You agree not to:

• Use the service unlawfully
• Interfere with platform operations
• Submit false information
• Attempt unauthorized access
• Abuse promotions or credits
• Harass personnel, partners, or support staff