Privacy Policy for Drop N Fresh

Effective Date: April 28, 2026

Drop N Fresh respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile application, and related services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Account login credentials
  • Pickup and delivery addresses
  • Order details
  • Customer support communications

Technical Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • App usage data
  • Cookies and similar technologies

2. How We Use Information

We may use collected information to:

  • Create and manage user accounts
  • Process and manage orders
  • Coordinate pickups and deliveries
  • Communicate with customers about services
  • Provide support
  • Improve our website, app, and operations
  • Detect fraud, abuse, and security incidents
  • Comply with legal obligations

3. How We Share Information

We may share information with:

  • Service providers and technology vendors
  • Payment processors
  • Delivery personnel or logistics support providers
  • Participating service fulfillment partners
  • Legal or regulatory authorities when required

We do not sell personal information for cash consideration in the ordinary course of business.

4. Payment Processing

Payments made through Drop N Fresh are processed by third-party payment processors such as Stripe. Drop N Fresh does not store or have access to full payment card details. This information is securely handled by our payment processor in accordance with their security and compliance standards.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Account Deletion

If you create an account through the Drop N Fresh app, you may request deletion of your account and associated personal information, subject to legal, operational, fraud-prevention, tax, and recordkeeping obligations.

Contact Us

If you have questions about this Privacy Policy, contact:

privacy@dropnfreshapp.com